XMBA 507 | Course Introduction and Application Information

Course Name
Operations and Process Management
Code
Semester
Theory
(hour/week)
Application/Lab
(hour/week)
Local Credits
ECTS
XMBA 507
Fall
2
0
2
4

Prerequisites
None
Course Language
English
Course Type
Required
Course Level
Second Cycle
Course Coordinator
Course Lecturer(s)
Assistant(s)
Course Objectives This course aims at teaching basic concepts in operations management, developing a solid understanding of the strategic importance of operations and the relationships between the operations and other business functions and lastly, how effective process analysis and capacity planning help to provide a competitive advantage in the marketplace.
Learning Outcomes The students who succeeded in this course;
  • will be able to define the basic concepts and strategies of Operations Management
  • will be able to define the problems of Operations Management in different business areas
  • will be able to interpret the solutions of the Operations Management problems for practical purposes
  • will be able to apply mathematical techniques used in Operations Management.
  • will be able to predict the implications of strategic and tactical decisions on the company’s success.
Course Content Designing, Managing and Improving Operations, Process Fundamentals, Process Analysis, Bottleneck Management and Capacity Analysis, Production Planning

 



Course Category

Core Courses
X
Major Area Courses
Supportive Courses
Media and Management Skills Courses
Transferable Skill Courses

 

WEEKLY SUBJECTS AND RELATED PREPARATION STUDIES

Week Subjects Related Preparation
1 Fundamentals of Operations Management Operations Management. Jay Heizer and Barry Render 13th Edition: Chp. 1 and Chp. 5 (Lecture 1)
2 Process Analysis Harvard Business Publishing/Core Reading: Process Analysis
3 Process Analysis Discussion for Core Reading: Process Analysis (Lecture 2)
4 Capacity Analysis Preparation for Case 2 HARVARD Business School Case: Kristen’s Cookie Company
5 Capacity Analysis Class Discussion for Case 1: Kristen’s Cookie Company
6 Process Design & Capacity Planning Operations Management. Jay Heizer and Barry Render 13th Edition: Chp. 7 and Chp7-Supplement
7 Process Design & Capacity Planning Operations Management. Jay Heizer and Barry Render 13th Edition: Chp. 7 and Chp7-Supplement (Lecture 3)
8 Operational Decisions Preparation for Case 2/ Report writing for Case 1/Part 1 HARVARD Business School Case: Donner Company
9 Operational Decisions Class Discussion for Case 1/Part 1: Donner Company
10 Strategic and Tactical Decisions Preparation for Case 1/ Report writing for Case 2/Part 2 HARVARD Business School Case: Donner Company
11 Strategic and Tactical Decisions Class Discussion for Case 1/Part 2: Donner Company
12 Designing, Managing and Improving Operations Harvard Business Publishing/Core Reading: Designing, Managing and Improving Operations & Operations Management. Jay Heizer and Barry Render 13th Edition: Chp. 9
13 Designing, Managing and Improving Operations Harvard Business Publishing/Core Reading: Designing, Managing and Improving Operations & Operations Management. Jay Heizer and Barry Render 13th Edition: Chp. 9 (Lecture 4)
14 Assembly Line Balancing Preparation for Take-Home Case 3: Assembling Smartphones (HARVARD Business School Case) & Real-Life Case Studies on Process Analysis
15 Process Analysis End-of-semester review & Real-Life Case Study Presentations on Process Analysis
16 Review of the Semester

 

Course Textbooks

Chapters from Operations Management. Jay Heizer and Barry Render 13th Edition, Prentice Hall, New Jersey, 2014, power point presentations, Handouts

References

Operations Management, Richard B. Chase, F. Robert Jacobs and Nicholas J. Aquilano, Eleventh Edition, McGraw Hill, New York, 2006.

Operations and Process Management, N. Black, A. BrandonJones, R. Johnston, A. Betts, 3rd edition, Prentice Hall, 2012.

 

EVALUATION SYSTEM

Semester Requirements Number Percentage
Participation
1
10
Laboratory / Application
1
20
Field Work
Quizzes / Studio Critiques
Homework / Assignments
4
70
Presentation / Jury
Project
Seminar / Workshop
Portfolios
Midterms / Oral Exams
Final / Oral Exam
Total

Contribution of Semester Work to Final Grade
6
100
Contribution of Final Work to Final Grade
Total

ECTS / WORKLOAD TABLE

Activities Number Duration (Hours) Workload
Course Hours
Including exam week: 16 x total hours
16
2
32
Laboratory / Application Hours
Including exam week: 16 x total hours
16
Study Hours Out of Class
8
7
Field Work
Quizzes / Studio Critiques
Homework / Assignments
4
16.5
Presentation / Jury
Project
Seminar / Workshop
Portfolios
Midterms / Oral Exams
Final / Oral Exam
    Total
154

 

COURSE LEARNING OUTCOMES AND PROGRAM QUALIFICATIONS RELATIONSHIP

#
Program Qualifications / Outcomes
* Level of Contribution
1
2
3
4
5
1

Broaden and deepen the knowledge about business administration at the master’s level,

X
2

Acquiring interdisciplinary knowledge and being capable to apply it,

X
3

Understanding the multidisciplinary nature of business administration, and analyze theoretical and practical information and skills gain through master’s degree on interdisciplinary dimension,

X
4

Being able to handle specialistic problems on business administration independently, and resolve them by using scientific methods, assess the results and apply them in case of necessity,

X
5

Improving new strategic approaches by thinking within innovative and holistic ways, finding solutions by taking responsibility and being able to change management during the unforeseen and complicated events in the field of business administration,

X
6

Developing strategies, policies and implementation plans to address the issues in the fields of business administration and management, and evaluating the consequences according to the processes of quality,

X
7

Digesting the necessity to apply the values of business ethics, teaching and controlling to act according to social, scientific and ethical values under any circumstances such as data collection, evaluation, announcing and practicing in the field of Business Administration,

X
8

Being able to use a foreign language for both chasing the scientific publication and developing proper communication with colleagues from other countries, in written and verbal ways .

X
9

Being able to use computer programs needed in the field business administration as well as information and communication technologies in advanced levels .

X

*1 Lowest, 2 Low, 3 Average, 4 High, 5 Highest